What changed: Terms and Privacy, December 7, 2026
Posted November 5, 2026. The Terms of Use (Apple and Android) take effect on December 7, 2026; until then the previous versions apply. The Privacy Policies describe how things work today, and their UK, EU and EEA sections apply to the App from December 7, 2026.
Below, every section that changed is shown as it read before and as it reads now. If you do not accept a change, you may stop using the App; where your local law lets you refuse a change and end the agreement without cost, write to legal@manugames.com no later than 30 days after it takes effect. En español · Avis aux consommateurs du Québec (en français) · Every earlier version
Terms of Use (Apple)
New version · Full previous version
- This version takes effect on December 7, 2026. Until then the previous version applies.
- Where the App is sold: the note that opens the Terms said "Tideward on Apple platforms (US-only at launch)"; it now says "Tideward on Apple platforms, in the countries and regions listed on its App Store product page".
- Who sells the App: Apple sells it and its in-app purchases on our behalf and handles payment and refunds. In many countries Apple sells as our agent, which makes Manu Games the seller.
- The age rating is now 13+, in line with Apple's rating system.
- Consumer-law wording for Québec, Australia and New Zealand, the United Kingdom, and the European Union and EEA. Consumers in Québec, the UK, the EU and the EEA are outside the arbitration agreement and the class-action waiver.
- A new "Changes to these Terms": at least 30 days' notice of a material change with the old clause shown, a notice inside the App, an archive of earlier versions, your right to refuse where your law gives it, and a change never takes away anything you have already bought.
Sections affected
- What the in-app purchase unlocksChanged
- RefundsChanged
- Game Center conductChanged
- Disclaimers and warrantyChanged
- Limitation of liabilityChanged
- Governing law and venueChanged
- Dispute resolutionChanged
- Changes to these TermsChanged
What the in-app purchase unlocksChanged
Before
The game itself is unlocked by a single, one-time, non-consumable in-app purchase (the "Full Version Unlock"). Purchasing it unlocks access to the full game on every Apple device you sign into with the same Apple ID. It is not a subscription, and contains no auto-renewal, no virtual currency, no battle pass, no chance-based content, and no recurring charges of any kind.
Beyond it, Tideward offers a small, fixed set of optional cosmetic in-app purchases: a handful of profile icons and a card background. They are one-time, non-consumable purchases like the unlock, and they are purely decorative. Nothing sold in Tideward, cosmetic or otherwise, makes your character stronger, faster, or luckier, or grants any advantage in gameplay or on leaderboards. There is no pay-to-win mechanic in this app and no way to buy progress.
Family Sharing differs between the two. The Full Version Unlock is enabled for Family Sharing, so one purchase covers your household as Apple permits. The optional cosmetic items are not Family Shared and apply only to the Apple ID that bought them.
Your unlock buys the whole game as it stands, and our commitment to keep it working: bug reports sent through the in-app report form or our Discord get fast attention, and fixes ship free. We intend to keep that pace of response for a long time to come. Small additions that broaden the existing game ship free when they come. We reserve the right to release a separate, materially distinct product (for example, a sequel or a major standalone expansion) as a new App or paid IAP; if we do, we will say so plainly before you are asked to pay anything new.
The current price is set in the App Store and shown to you before purchase. Apple is the merchant of record.
After
The game itself is unlocked by a single, one-time, non-consumable in-app purchase (the "Full Version Unlock"). Purchasing it unlocks access to the full game on every Apple device you sign into with the same Apple ID. It is not a subscription, and contains no auto-renewal, no virtual currency, no battle pass, no chance-based content, and no recurring charges of any kind.
Beyond it, Tideward offers a small, fixed set of optional cosmetic in-app purchases: a handful of profile icons and a card background. They are one-time, non-consumable purchases like the unlock, and they are purely decorative. Nothing sold in Tideward, cosmetic or otherwise, makes your character stronger, faster, or luckier, or grants any advantage in gameplay or on leaderboards. There is no pay-to-win mechanic in this app and no way to buy progress.
Family Sharing differs between the two. The Full Version Unlock is enabled for Family Sharing, so one purchase covers your household as Apple permits. The optional cosmetic items are not Family Shared and apply only to the Apple ID that bought them.
Your unlock buys the whole game as it stands, and our commitment to keep it working: bug reports sent through the in-app report form or our Discord get fast attention, and fixes ship free. We intend to keep that pace of response for a long time to come. Small additions that broaden the existing game ship free when they come. We reserve the right to release a separate, materially distinct product (for example, a sequel or a major standalone expansion) as a new App or paid IAP; if we do, we will say so plainly before you are asked to pay anything new.
The current price is set in the App Store and shown to you before purchase. Apple sells the App and its in-app purchases on our behalf and handles payment and refunds.
RefundsChanged
Before
All refunds for App Store purchases are handled by Apple. To request a refund, use Apple's portal at reportaproblem.apple.com. Manu Games does not directly issue App Store refunds; Apple is the merchant of record.
U.S. state unfair-and-deceptive-practices statutes (including California's Unfair Competition Law (Cal. Bus. & Prof. Code §17200), New York General Business Law §349, and analogous statutes in other states) and Section 5 of the Federal Trade Commission Act provide a baseline floor of consumer-protection obligations that apply to Manu Games as the seller. Nothing in these Terms is intended to disclaim those non-waivable obligations.
If Apple declines a refund you believe is owed under those statutes, write to legal@manugames.com with the order ID, the date of purchase, the basis on which you believe a refund is owed, and any communications you've had with Apple. We'll work with you in good faith.
After
All refunds for App Store purchases are handled by Apple. To request a refund, use Apple's portal at reportaproblem.apple.com. Manu Games does not directly issue App Store refunds; Apple handles payment and refunds for App Store purchases. In many countries Apple sells the App as our agent, which makes Manu Games the seller, and any right the law gives you against the seller is a right against us.
U.S. state unfair-and-deceptive-practices statutes (including California's Unfair Competition Law (Cal. Bus. & Prof. Code §17200), New York General Business Law §349, and analogous statutes in other states) and Section 5 of the Federal Trade Commission Act provide a baseline floor of consumer-protection obligations that apply to Manu Games as the seller. Nothing in these Terms is intended to disclaim those non-waivable obligations.
If Apple declines a refund you believe is owed under those statutes, write to legal@manugames.com with the order ID, the date of purchase, the basis on which you believe a refund is owed, and any communications you've had with Apple. We'll work with you in good faith.
Game Center conductChanged
Before
If you use Game Center, your alias is governed by Apple's Game Center terms. You are responsible for the alias you choose. We may decline to display Game Center aliases on Tideward leaderboards where, in our judgment, an alias is harassing, hateful, sexually explicit, doxxing, or otherwise plainly unsuitable for a 12+ rated game. We do not control Apple's Game Center records and cannot change another user's alias on Apple's side; your remedy for offensive Apple-rendered content is with Apple.
Fair play and leaderboard access
Offline progress is measured against clocks you cannot set, not just your device's, and Tideward always credits the smallest reading available. If the total offline time credited to an account ever exceeds the time that has existed since your Apple account first downloaded Tideward, that account stops submitting scores to the Game Center leaderboards. This happens permanently, on the first occurrence, across every device, whatever you have paid.
What it does not do matters just as much: your save, your progress, your achievements, and your unlock are untouched, and the game stays fully playable. Nothing you bought is withdrawn. The check runs entirely on your device and writes only to your own private iCloud, so we are never told the outcome and hold no record of it.
If you believe the result is wrong, tell us. Settings → Support → Leaderboard Access inside the App carries your case reference and a private email link. We review every one by hand, and we lean toward the player when the evidence is not clear.
After
If you use Game Center, your alias is governed by Apple's Game Center terms. You are responsible for the alias you choose. We may decline to display Game Center aliases on Tideward leaderboards where, in our judgment, an alias is harassing, hateful, sexually explicit, doxxing, or otherwise plainly unsuitable for a 13+ rated game. We do not control Apple's Game Center records and cannot change another user's alias on Apple's side; your remedy for offensive Apple-rendered content is with Apple.
Fair play and leaderboard access
Offline progress is measured against clocks you cannot set, not just your device's, and Tideward always credits the smallest reading available. If the total offline time credited to an account ever exceeds the time that has existed since your Apple account first downloaded Tideward, that account stops submitting scores to the Game Center leaderboards. This happens permanently, on the first occurrence, across every device, whatever you have paid.
What it does not do matters just as much: your save, your progress, your achievements, and your unlock are untouched, and the game stays fully playable. Nothing you bought is withdrawn. The check runs entirely on your device and writes only to your own private iCloud, so we are never told the outcome and hold no record of it.
If you believe the result is wrong, tell us. Settings → Support → Leaderboard Access inside the App carries your case reference and a private email link. We review every one by hand, and we lean toward the player when the evidence is not clear.
Disclaimers and warrantyChanged
Before
To the maximum extent permitted by applicable law, the App is provided "AS IS" and "AS AVAILABLE," without warranties of any kind, either express or implied, including merchantability, fitness for a particular purpose, non-infringement, or freedom from defects. Some U.S. states do not allow the exclusion of certain warranties; in those states, the exclusions in this section apply only to the extent permitted.
After
If you live in Québec, this section does not apply to you.
To the maximum extent permitted by applicable law, the App is provided "AS IS" and "AS AVAILABLE," without warranties of any kind, either express or implied, including merchantability, fitness for a particular purpose, non-infringement, or freedom from defects. Some U.S. states, and many countries, do not allow the exclusion of certain warranties or guarantees; where you live under such a law, the exclusions in this section apply only to the extent that law permits.
Limitation of liabilityChanged
Before
To the maximum extent permitted by applicable law, Manu Games's total cumulative liability arising out of or relating to the App or these Terms is limited to the amount you actually paid for the App in the twelve months preceding the event giving rise to the claim. Manu Games will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption.
This limitation does not apply to liability that cannot be limited by law, for example, liability for gross negligence or wilful misconduct, or any non-waivable consumer-protection remedy under U.S. state or federal law.
After
If you live in Québec, this section does not apply to you.
To the maximum extent permitted by applicable law, Manu Games's total cumulative liability arising out of or relating to the App or these Terms is limited to the amount you actually paid for the App in the twelve months preceding the event giving rise to the claim. Manu Games will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption.
This limitation does not apply to liability that cannot be limited by law, for example, liability for gross negligence or wilful misconduct, or any non-waivable consumer-protection remedy under U.S. state or federal law or the consumer law where you live.
Governing law and venueChanged
Before
These Terms are governed by the substantive laws of the State of North Carolina, United States, without regard to its conflict-of-laws principles. Subject to the dispute-resolution section below and the carve-out that follows, exclusive jurisdiction and venue lies with the state and federal courts of North Carolina.
U.S. state consumer-protection venue carve-out. Some U.S. states' consumer-protection statutes give residents the right to bring claims in their home-state courts under their home-state law, and that right cannot be waived by contract. Nothing in this section overrides those rights; a U.S. resident may bring a consumer-protection claim in their home-state court to the extent state law requires it.
Mandatory local consumer law generally. If you use the App as a consumer somewhere whose law gives you rights that cannot be limited by agreement (including any statutory guarantee, conformity right, cooling-off right, or right to bring proceedings where you live) this section does not take those rights away from you and does not deprive you of the protection of the mandatory rules of your country of residence. Where those rules conflict with anything in these Terms, they win.
After
These Terms are governed by the substantive laws of the State of North Carolina, United States, without regard to its conflict-of-laws principles. Subject to the dispute-resolution section below and the carve-outs that follow, exclusive jurisdiction and venue lies with the state and federal courts of North Carolina.
U.S. state consumer-protection venue carve-out. Some U.S. states' consumer-protection statutes give residents the right to bring claims in their home-state courts under their home-state law, and that right cannot be waived by contract. Nothing in this section overrides those rights; a U.S. resident may bring a consumer-protection claim in their home-state court to the extent state law requires it.
If you live in Québec, the choice of North Carolina courts in this section does not apply to you; you may bring proceedings in the courts of Québec.
Australia and New Zealand. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service. If you are in New Zealand, nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986. To claim under these guarantees you may write to us directly at legal@manugames.com, whatever the store's own refund decision.
United Kingdom. If you live in the UK, nothing in these Terms limits your statutory rights under the Consumer Rights Act 2015, including your rights when digital content is faulty, is not as described, or is not fit for purpose, and the choice of North Carolina law does not take away the protection of the UK law that would apply without it. You may bring proceedings in the courts of the part of the UK where you live.
European Union and European Economic Area. If you live in the EU or the EEA, nothing in these Terms limits your rights under the consumer law of the country where you live, including the legal guarantee of conformity for digital content and, where it applies, your right of withdrawal. The choice of North Carolina law does not take away the protection of the mandatory law of your country, and you may bring proceedings in the courts of the country where you live.
Mandatory local consumer law generally. If you use the App as a consumer somewhere whose law gives you rights that cannot be limited by agreement (including any statutory guarantee, conformity right, cooling-off right, or right to bring proceedings where you live) this section does not take those rights away from you and does not deprive you of the protection of the mandatory rules of your country of residence. Where those rules conflict with anything in these Terms, they win.
Dispute resolutionChanged
Before
Before filing any legal action, please write to legal@manugames.com with a description of the dispute and the resolution you are seeking. We will try to resolve disputes informally within 30 days; many issues turn out to be ordinary support questions and are easy to fix.
Any unresolved dispute will be resolved by binding individual arbitration under the Federal Arbitration Act, except that either party may bring an individual claim in small-claims court for any matter within that court's jurisdiction. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Class-action and class-arbitration claims are waived to the maximum extent permitted by law.
Opt-out of arbitration. You may opt out of this arbitration agreement by sending written notice to legal@manugames.com within 30 days of first accepting these Terms. If you opt out, disputes resolve in court under the Governing Law and Venue section above.
Where arbitration does not apply. This arbitration agreement and the class-action waiver apply only to the extent the law allows. If you are a consumer in a jurisdiction whose law makes pre-dispute arbitration agreements or class-action waivers unenforceable against consumers, this section simply does not apply to you, and your dispute proceeds in the courts available to you under that law. The informal-resolution step above still applies, and we would genuinely rather use it.
After
Before filing any legal action, please write to legal@manugames.com with a description of the dispute and the resolution you are seeking. We will try to resolve disputes informally within 30 days; many issues turn out to be ordinary support questions and are easy to fix.
If you live in Québec, the United Kingdom, the European Union or the European Economic Area, the arbitration agreement and the class-action waiver in this section do not apply to you.
Any unresolved dispute will be resolved by binding individual arbitration under the Federal Arbitration Act, except that either party may bring an individual claim in small-claims court for any matter within that court's jurisdiction. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Class-action and class-arbitration claims are waived to the maximum extent permitted by law.
Opt-out of arbitration. You may opt out of this arbitration agreement by sending written notice to legal@manugames.com within 30 days of first accepting these Terms. If you opt out, disputes resolve in court under the Governing Law and Venue section above.
Where arbitration does not apply. This arbitration agreement and the class-action waiver apply only to the extent the law allows. If you are a consumer in a jurisdiction whose law makes pre-dispute arbitration agreements or class-action waivers unenforceable against consumers, this section simply does not apply to you, and your dispute proceeds in the courts available to you under that law. The informal-resolution step above still applies, and we would genuinely rather use it.
Changes to these TermsChanged
Before
We may update these Terms when statute changes, when we expand to new regions, when our practices materially change, or when we improve the wording. When we make a material change, we will update the Last Updated date at the top of this page. Continued use of the App after the effective date constitutes acceptance.
After
If you live in Québec, the Québec paragraph at the end of this section also applies to you, and where it gives you more, it prevails.
We may change these Terms to follow a change in the law or a regulator's guidance, to cover a new region, platform or feature, to reflect a change in how the App works or in what a future purchase includes, to deal with security, fraud or misuse, or to make the wording clearer. The parts we may change are: the acceptable-use and fair-play rules, the description of the App and its features, the purchases section for purchases made after the change, the dispute-resolution, governing-law and venue sections (going forward only), the region-specific sections, and our contact details.
When a change is material, we will post the new Terms on tideward.app together with the clause as it read before, at least 30 days before the change takes effect, and we will tell you inside the App the first time you open a version of the App that carries the change, with a short description and the date it takes effect. We will also announce it on tideward.app. Earlier versions of these Terms stay available at tideward.app/legal/archive/.
Continuing to use the App after the effective date means you accept the change. If you do not accept it, you may stop using the App. Where your local law gives you the right to refuse a change and end the agreement without cost (for example, consumers in Québec when a change increases your obligations or reduces ours), you may do so by writing to legal@manugames.com no later than 30 days after the change takes effect.
Changes apply going forward only. A change never takes away anything you have already bought. A change to the dispute-resolution section does not apply to a dispute that arose before the change took effect, and you may opt out of the changed dispute-resolution section by writing to legal@manugames.com within 30 days of its effective date. If the law requires a change sooner, it takes effect when the law requires, and we will tell you as soon as we can.
Québec. If you live in Québec, we can change these Terms only as Québec's Consumer Protection Act allows: at least 30 days before a change takes effect, we send you a written notice, in French, that sets out the new clause, the clause it replaces, the date the change takes effect, and your right to refuse it. If the change increases your obligations or reduces ours, you may refuse it and cancel these Terms, without cost, by telling us within 30 days after it takes effect.
Privacy Policy (Apple and website)
New version · Full previous version
- The in-App report form works only in the countries listed under Outside the United States. Our intake service refuses a report from anywhere else before reading it, so the App sends nothing to us there.
- A new section, Outside the United States: who is responsible, what we receive and why, how long we keep it, your rights and our reply time.
- From December 7, 2026 the App is offered in the UK, and it may also be offered in EU and EEA countries. The report form does not work there.
- Two things we now describe: Cloudflare's automated bot detection on the website, which may set a security cookie, and the one technical log line our intake service writes per report, kept by Cloudflare for up to 7 days.
- The App Store privacy categories now match the App Store listing, and the age rating is 13+.
- A new "Updates to this policy": a material change is posted before it takes effect, earlier versions stay in the archive, and the App tells you about it.
Sections affected
- Scope of this policyChanged
- What we collect, and what we don'tChanged
- Bug reports and feature requests from inside the AppChanged
- App Privacy Nutrition LabelChanged
- The websiteChanged
- RetentionChanged
- Your rightsChanged
- ChildrenChanged
- International transfersChanged
- Outside the United StatesNew section
- EU, EEA and UK visitorsChanged
- Updates to this policyChanged
Scope of this policyChanged
Before
The two surfaces have different audiences, different data flows, and different geographic availability. This matters; please don't read them as one thing.
- The App: Tideward on iPhone, iPad, Mac, Apple TV, Apple Vision Pro, and Apple Watch. The App is offered only through Apple's App Store, in the countries and regions listed on its App Store product page, which is the authoritative list. As of the Last Updated date above it spans the Americas, Australia and New Zealand, parts of Asia-Pacific, Israel, parts of the Middle East and Africa, and parts of Europe outside the European Union and the EEA, including Switzerland, and does not yet include the EU, the EEA, or the UK. App-specific sections of this policy are written around U.S. law and apply wherever the App is offered; the jurisdiction-specific sections near the end add what applies where you live. Before we open the App in a region that needs its own disclosures, this policy is updated first.
- The Website: tideward.app. Globally accessible, hosted on Cloudflare Pages. The Website uses Cloudflare Web Analytics, a cookieless, privacy-first service that measures aggregate traffic (such as page views, referrers, and aggregate device and country breakdowns) at the edge without setting cookies or building a per-visitor profile. Beyond that the Website runs no advertising scripts, no ad networks, and no cross-site tracking or fingerprinting, and it sets no cookies. Because the analytics is cookieless, there is still no "Accept cookies" banner.
Each section below carries one or more surface tags so you know which surface its disclosures apply to. Where a section says App, it is written around U.S. law and applies wherever the App is offered, with the jurisdiction-specific sections adding to it. Where it says Website, the disclosure is written for a global audience.
The Manu Games newsletter (The Assembly Line) and the publisher-level website at manugames.com have their own privacy policy at manugames.com/privacy.
After
The two surfaces have different audiences, different data flows, and different geographic availability. This matters; please don't read them as one thing.
- The App: Tideward on iPhone, iPad, Mac, Apple TV, Apple Vision Pro, and Apple Watch. The App is offered only through Apple's App Store, in the countries and regions listed on its App Store product page, which is the authoritative list. As of the Last Updated date above it spans the Americas, Australia and New Zealand, parts of Asia-Pacific, Israel, parts of the Middle East and Africa, and parts of Europe outside the European Union and the EEA, including Switzerland, and does not yet include the EU, the EEA, or the UK. From December 7, 2026 it also includes the UK, and it may include EU and EEA countries (see EU, EEA and UK visitors). App-specific sections of this policy are written around U.S. law and apply wherever the App is offered; the jurisdiction-specific sections near the end add what applies where you live. Before we open the App in a region that needs its own disclosures, this policy is updated first.
- The Website: tideward.app. Globally accessible, hosted on Cloudflare Pages. The Website uses Cloudflare Web Analytics, a cookieless, privacy-first service that measures aggregate traffic (such as page views, referrers, and aggregate device and country breakdowns) at the edge without setting cookies or building a per-visitor profile. Beyond that the Website runs no advertising scripts, no ad networks, and no cross-site tracking or tracking fingerprinting, and it sets no cookies of its own. Cloudflare, which serves the Website, runs automated bot detection on every page: it reads technical signals from your browser to tell people from bots and, if it challenges a visit, sets a security cookie (
cf_clearance) so you are not challenged again. That is security, not tracking, and it needs no "Accept cookies" banner.
Each section below carries one or more surface tags so you know which surface its disclosures apply to. Where a section says App, it is written around U.S. law and applies wherever the App is offered, with the jurisdiction-specific sections adding to it. Where it says Website, the disclosure is written for a global audience.
The Manu Games newsletter (The Assembly Line) and the publisher-level website at manugames.com have their own privacy policy at manugames.com/privacy.
What we collect, and what we don'tChanged
Before
The short version, in plain language. The strongest single statement is this:
The App does not embed any third-party SDK. No analytics, no advertising, no attribution, no crash reporting, no fingerprinting library, no anything that could phone home about you. Nothing you do while playing is sent anywhere in the background. Every network call the App makes on its own reaches Apple's frameworks only: CloudKit, Game Center, StoreKit, and MetricKit.
Two things fall outside "Apple only", and you have to tap both of them first:
- If you choose to subscribe to our newsletter from inside the App, the App hands the signup off to your web browser. See Newsletter signup from inside the App below.
- If you choose to send us a bug report or a feature request from inside the App, what you typed is posted to our community Discord, publicly. See Bug reports and feature requests from inside the App below.
Neither happens in the background, and neither happens unless you fill in a form and press the button.
Across the surfaces:
- App: only Apple-mediated identifiers and the gameplay content you create. Never sent to Manu Games beyond what Apple's frameworks provide.
- Website: aside from Cloudflare Web Analytics (the cookieless, aggregate measurement described above), no scripts profile you, no first- or third-party cookies are set, and there is no advertising network. The only embedded third party is the YouTube video player, which loads with the page in privacy-enhanced mode: it sets no cookies and records no viewing data unless you press play. The one piece of personal data the Website can hold is an email address you voluntarily submit to the Tideward Updates list (see Email updates); if you never subscribe, we hold nothing about you.
After
The short version, in plain language. The strongest single statement is this:
The App does not embed any third-party SDK. No analytics, no advertising, no attribution, no crash reporting, no fingerprinting library, no anything that could phone home about you. Nothing you do while playing is sent anywhere in the background. Every network call the App makes on its own reaches Apple's frameworks only: CloudKit, Game Center, StoreKit, and MetricKit.
Two things fall outside "Apple only", and you have to tap both of them first:
- If you choose to subscribe to our newsletter from inside the App, the App hands the signup off to your web browser. See Newsletter signup from inside the App below.
- If you choose to send us a bug report or a feature request from inside the App, what you typed is posted to our community Discord, publicly. See Bug reports and feature requests from inside the App below.
Neither happens in the background, and neither happens unless you fill in a form and press the button.
Across the surfaces:
- App: only Apple-mediated identifiers and the gameplay content you create. Never sent to Manu Games beyond what Apple's frameworks provide.
- Website: aside from Cloudflare Web Analytics (the cookieless, aggregate measurement described above), no scripts profile you, no tracking cookies are set (Cloudflare's bot detection may set a security cookie, described under Scope), and there is no advertising network. The only embedded third party is the YouTube video player, which loads with the page in privacy-enhanced mode: it sets no cookies and records no viewing data unless you press play. The one piece of personal data the Website can hold is an email address you voluntarily submit to the Tideward Updates list (see Email updates); if you never subscribe, we hold nothing about you.
Bug reports and feature requests from inside the AppChanged
Before
The App has a form under Settings → Support for reporting a bug or requesting a feature. It is optional, it never runs on its own, and it sends nothing until you fill it in and press the button. What you send is published publicly. Here is exactly what happens:
- Your report is sent over HTTPS to a small intake service we run on Cloudflare Workers. This is the one server Manu Games operates that the App talks to. It keeps no copy of your report: it validates it, passes it straight to Discord, and forgets it.
- The intake service opens a thread in our public Discord, in #bug-reports or #suggestions. Anyone who can see that Discord server can read your report, including other players. Treat the form as posting in public, because it is.
- You choose how much of that rides along, on the form, before you send. The Include control offers three levels, and it starts at Everything:
- Everything. Your device and app version, plus the diagnostic log described below.
- Device only. Your device and app version, and nothing else. No log, which means none of your gameplay history and none of the system-log tail described below, because both travel inside the log file.
- Nothing. Your message alone: no device, no app version, no log, not even the random install ID.
- A bug report carries what you typed, plus four fields so you never have to describe your setup: app version, operating system version, device model (for example
iPhone17,1), and platform. The random install ID described below is sent alongside them. - It also attaches a diagnostic log, and that log has exactly three parts. First, a short header: the install ID in full, a per-launch session ID, your app version, operating system version, device model, the time the file was written, and how many milliseconds the App's data store took to open. Second, the App's own event log, up to 8,000 entries, which is where screens opened, actions started and finished, saves, and errors appear. Third, up to 10 KB of the App process's own system log from the last 15 minutes, each line tagged with the Apple subsystem that emitted it. Your character's name is deliberately not included.
- What the log does not contain. No display or accessibility settings, no language, no battery or Low Power Mode state, no device temperature, no free-storage figure, and no measure of how long the App had been open. The App never reads any of those for reporting, so none of them can be sent.
- A feature request carries only what you typed and the same app and device fields. No log is attached.
- No name, no email address, no Apple ID, no Game Center alias, and no account information is included, ever. The only identifier attached is a random install ID the App generates for itself: the post shows its first eight characters, and the attached log carries it in full so we can tell two reports from the same device apart. It is not derived from you or your device and cannot be traced back to you.
- We use that random ID for one thing: rate-limiting, so a malfunctioning device cannot flood the channel.
If you would rather not post in public, email us instead at support@manugames.com; the App's Contact Support row does exactly that. To have a report you sent taken down, write to privacy@manugames.com and we will delete the thread.
Once your report is on Discord, Discord's own privacy policy governs that copy of it. See Third-party links below.
After
The App has a form under Settings → Support for reporting a bug or requesting a feature. It is optional, it never runs on its own, and it sends nothing until you fill it in and press the button. What you send is published publicly.
The form works only in some countries. It is offered in the countries listed under Outside the United States below, the ones where we have checked what local law asks of a form like this. Anywhere else, including the EU, the EEA, the UK and Norway, our intake service refuses a report before reading it, posts nothing, and the App points you to our Discord or to email instead. The check uses the country Cloudflare sees your connection coming from.
Here is exactly what happens when a report is accepted:
- Your report is sent over HTTPS to a small intake service we run on Cloudflare Workers. This is the one server Manu Games operates that the App talks to. It keeps no copy of your report: it validates it, passes it straight to Discord, and forgets it. For each request it writes one technical log line (accepted or refused and why, your platform, the first eight characters of the install ID, and the country code), never what you wrote; Cloudflare keeps those lines for up to 7 days.
- The intake service opens a thread in our public Discord, in #apple-bug-reports, or in #suggestions tagged Apple. Anyone who can see that Discord server can read your report, including other players. Treat the form as posting in public, because it is.
- You choose how much of that rides along, on the form, before you send. The Include control offers three levels, and it starts at Everything:
- Everything. Your device and app version, plus the diagnostic log described below.
- Device only. Your device and app version, and nothing else. No log, which means none of your gameplay history and none of the system-log tail described below, because both travel inside the log file.
- Nothing. Your message alone: no device, no app version, no log, not even the random install ID.
- A bug report carries what you typed, plus four fields so you never have to describe your setup: app version, operating system version, device model (for example
iPhone17,1), and platform. The random install ID described below is sent alongside them. - It also attaches a diagnostic log, and that log has exactly three parts. First, a short header: the install ID in full, a per-launch session ID, your app version, operating system version, device model, the time the file was written, and how many milliseconds the App's data store took to open. Second, the App's own event log, up to 8,000 entries, which is where screens opened, actions started and finished, saves, and errors appear. Third, up to 10 KB of the App process's own system log from the last 15 minutes, each line tagged with the Apple subsystem that emitted it. Your character's name is deliberately not included.
- What the log does not contain. No display or accessibility settings, no language, no battery or Low Power Mode state, no device temperature, no free-storage figure, and no measure of how long the App had been open. The App never reads any of those for reporting, so none of them can be sent.
- A feature request carries only what you typed and the same app and device fields. No log is attached.
- No name, no email address, no Apple ID, no Game Center alias, and no account information is included, ever. The only identifier attached is a random install ID the App generates for itself: the post shows its first eight characters, and the attached log carries it in full so we can tell two reports from the same device apart. It is not derived from you or your device and cannot be traced back to you.
- We use that random ID for one thing: rate-limiting, so a malfunctioning device cannot flood the channel.
If you would rather not post in public, email us instead at support@manugames.com; the App's Contact Support row does exactly that. To have a report you sent taken down, write to privacy@manugames.com and we will delete the thread.
Once your report is on Discord, Discord's own privacy policy governs that copy of it. See Third-party links below.
App Privacy Nutrition LabelChanged
Before
Apple's "App Privacy" disclosure framework on the App Store excludes data that is "processed only on device" from a developer's collection-and-disclosure obligations. That is the basis on which the on-device-only telemetry described above is not declared as data collection in App Store Connect, even though it is described in this policy. We surface it here for transparency; it does not appear on the App Store privacy nutrition label because it does not leave your device.
What you type into the in-App report form, and the diagnostic log attached to a bug report, do leave your device, so they are declared: as User Content and Diagnostics, both not linked to your identity, both used only for app functionality, and neither used for tracking.
Apple itself collects and discloses information related to its own services (Game Center alias display, App Store purchase history). Those disclosures are Apple's responsibility; consult Apple's privacy policy.
After
Apple's "App Privacy" disclosure framework on the App Store excludes data that is "processed only on device" from a developer's collection-and-disclosure obligations. That is the basis on which the on-device-only telemetry described above is not declared as data collection in App Store Connect, even though it is described in this policy. We surface it here for transparency; it does not appear on the App Store privacy nutrition label because it does not leave your device.
What you type into the in-App report form, the diagnostic log attached to a bug report, and the random install ID do leave your device, so they are declared: as Other User Content, Other Diagnostic Data, Product Interaction (the App's event log inside the diagnostic log) and Device ID (the random install ID), all not linked to your identity, all used only for app functionality, and none used for tracking.
Apple itself collects and discloses information related to its own services (Game Center alias display, App Store purchase history). Those disclosures are Apple's responsibility; consult Apple's privacy policy.
The websiteChanged
Before
The Tideward website at tideward.app hosts this policy, the dev blog, the FAQ, the roadmap, and a press kit. It uses cookieless Cloudflare Web Analytics for aggregate traffic measurement, and otherwise runs no advertising, no fingerprinting, and no cross-site tracking. The site sets no cookies. Because the analytics is cookieless, there is no "Accept cookies" banner.
One embedded third-party element loads on the pages that show a video (the homepage and the press page):
- YouTube: videos are embedded in YouTube's privacy-enhanced mode. Your browser contacts YouTube to display the player when the page loads, but in this mode YouTube sets no cookies and stores no viewing information unless you press play. YouTube's behavior is governed by Google's privacy policy.
Until you press play, the embed stays in its no-cookie state, so YouTube records no viewing data about you.
After
The Tideward website at tideward.app hosts this policy, the dev blog, the FAQ, the roadmap, and a press kit. It uses cookieless Cloudflare Web Analytics for aggregate traffic measurement, and otherwise runs no advertising, no tracking fingerprinting, and no cross-site tracking. The site sets no cookies of its own. Cloudflare's automated bot detection runs on every page, reads technical browser signals to tell people from bots, and may set a security cookie (cf_clearance) when it challenges a visit; we never see those signals or that cookie, and nothing is used for advertising or profiling. Because none of this is tracking, there is no "Accept cookies" banner.
One embedded third-party element loads on the pages that show a video (the homepage and the press page):
- YouTube: videos are embedded in YouTube's privacy-enhanced mode. Your browser contacts YouTube to display the player when the page loads, but in this mode YouTube sets no cookies and stores no viewing information unless you press play. YouTube's behavior is governed by Google's privacy policy.
Until you press play, the embed stays in its no-cookie state, so YouTube records no viewing data about you.
RetentionChanged
Before
- CloudKit data is retained until you delete it. Inside the App, Settings → Delete iCloud Data for Tideward removes your save slots (every character) and the snapshots the Apple Watch and the Mac widget read from them. It does not remove the other, smaller records Tideward keeps in the same private iCloud database, such as the account-wide ledger of monsters defeated and items found, your ship's stores, and the newsletter campaign token described below. To remove everything Tideward keeps in your iCloud, open your device's Settings → [your name] → iCloud → Storage (on some versions, Manage Account Storage); if Tideward is listed, tap it, then tap Delete Data from iCloud. On a Mac: System Settings → [your name] → iCloud → Manage. This data sits in your own private iCloud database, so we cannot see it or delete it for you.
- On-device engagement metrics are retained until you tap Settings → Delete Local Data in the App or uninstall the App.
- On-device Apple diagnostics (MetricKit) are dropped automatically once they are 30 days old, and are also cleared by Settings → Delete Local Data or by uninstalling the App.
- Game Center data is retained per Apple's Game Center policies; you can disable Game Center system-wide or per-game in iOS Settings (iOS 17+).
- StoreKit purchase history is retained by Apple per its policies; we hold no parallel copy.
- Server logs at Cloudflare Pages and at Cloudflare's edge are retained per Cloudflare's published policies; we do not retrieve or retain them ourselves.
- The newsletter campaign token, if you used the in-App signup, is held in your own private iCloud container and alongside your Ghost subscription; unsubscribing from the newsletter removes the Ghost side. The copy in your iCloud is not removed by the in-App Delete iCloud Data button; remove it through your device's iCloud storage settings, as described under CloudKit data above.
- Tideward Updates email is retained until you unsubscribe or ask to be removed, at which point your address is deleted from our Cloudflare KV store.
- A bug report or feature request you sent from inside the App stays in the Discord thread it created for as long as that thread exists. The intake service that posts it keeps no copy. Write to privacy@manugames.com to have a thread deleted.
After
- CloudKit data is retained until you delete it. Inside the App, Settings → Delete iCloud Data for Tideward removes your save slots (every character) and the snapshots the Apple Watch and the Mac widget read from them. It does not remove the other, smaller records Tideward keeps in the same private iCloud database, such as the account-wide ledger of monsters defeated and items found, your ship's stores, and the newsletter campaign token described below. To remove everything Tideward keeps in your iCloud, open your device's Settings → [your name] → iCloud → Storage (on some versions, Manage Account Storage); if Tideward is listed, tap it, then tap Delete Data from iCloud. On a Mac: System Settings → [your name] → iCloud → Manage. This data sits in your own private iCloud database, so we cannot see it or delete it for you.
- On-device engagement metrics are retained until you tap Settings → Delete Local Data in the App or uninstall the App.
- On-device Apple diagnostics (MetricKit) are dropped automatically once they are 30 days old, and are also cleared by Settings → Delete Local Data or by uninstalling the App.
- Game Center data is retained per Apple's Game Center policies; you can disable Game Center system-wide or per-game in iOS Settings (iOS 17+).
- StoreKit purchase history is retained by Apple per its policies; we hold no parallel copy.
- Server logs at Cloudflare Pages and at Cloudflare's edge are retained per Cloudflare's published policies; we do not retrieve or retain them ourselves.
- The newsletter campaign token, if you used the in-App signup, is held in your own private iCloud container and alongside your Ghost subscription; unsubscribing from the newsletter removes the Ghost side. The copy in your iCloud is not removed by the in-App Delete iCloud Data button; remove it through your device's iCloud storage settings, as described under CloudKit data above.
- Tideward Updates email is retained until you unsubscribe or ask to be removed, at which point your address is deleted from our Cloudflare KV store.
- A bug report or feature request you sent from inside the App stays in the Discord thread it created for as long as that thread exists. The intake service that posts it keeps no copy; its one technical log line per request is kept by Cloudflare for up to 7 days. Write to privacy@manugames.com to have a thread deleted.
Your rightsChanged
Before
The specific rights you have depend on where you live and which surface is involved. To exercise any of them, write to privacy@manugames.com. We will respond within the timeframe applicable law requires (commonly 45 days, sometimes extendable).
- Right to know / access: confirmation of whether we process personal information about you and a copy of what we hold. For the App, our response will describe categories rather than produce stored content (we hold no off-device data); for the actual data your devices and iCloud hold, use Apple's Data and Privacy portal or the in-app export.
- Right to correct: to correct inaccurate personal information we hold.
- Right to delete: for App data, use Settings → Delete Local Data and Settings → Delete iCloud Data for Tideward in the App, and your device's iCloud storage settings for the Tideward records that button does not remove (see Retention above). For the Tideward Updates email list, unsubscribe here or email us. For anything else, email us.
- Right to opt out of "sale" or "sharing" for cross-context behavioral advertising. We do not sell or share. There is nothing to opt out of.
- Right to portability: receive your personal information in a structured, machine-readable format. For the App, use the in-app export and Apple's Data and Privacy portal.
- Right to limit use of sensitive personal information. We do not process sensitive personal information.
- Right to non-discrimination: we will not deny service, charge different prices, or provide different quality because you exercised a privacy right.
- Right to appeal: if we deny a rights request you submit, you may appeal by replying to our response email within 60 days; we will respond to the appeal within 60 days and explain our reasoning.
After
The specific rights you have depend on where you live and which surface is involved. To exercise any of them, write to privacy@manugames.com. We will respond within the timeframe applicable law requires: within 45 days for U.S. state privacy laws (sometimes extendable), and within the shorter times set out under Outside the United States and EU, EEA and UK visitors where those apply.
- Right to know / access: confirmation of whether we process personal information about you and a copy of what we hold. For the App, our response will describe categories rather than produce stored content (we hold no off-device data); for the actual data your devices and iCloud hold, use Apple's Data and Privacy portal or the in-app export.
- Right to correct: to correct inaccurate personal information we hold.
- Right to delete: for App data, use Settings → Delete Local Data and Settings → Delete iCloud Data for Tideward in the App, and your device's iCloud storage settings for the Tideward records that button does not remove (see Retention above). For the Tideward Updates email list, unsubscribe here or email us. For anything else, email us.
- Right to opt out of "sale" or "sharing" for cross-context behavioral advertising. We do not sell or share. There is nothing to opt out of.
- Right to portability: receive your personal information in a structured, machine-readable format. For the App, use the in-app export and Apple's Data and Privacy portal.
- Right to limit use of sensitive personal information. We do not process sensitive personal information.
- Right to non-discrimination: we will not deny service, charge different prices, or provide different quality because you exercised a privacy right.
- Right to appeal: if we deny a rights request you submit, you may appeal by replying to our response email within 60 days; we will respond to the appeal within 60 days and explain our reasoning.
ChildrenChanged
Before
Tideward is rated 12+ in Apple's age-rating system but is not directed to children within the meaning of the U.S. Children's Online Privacy Protection Act (COPPA, 16 CFR Part 312) or the New York Child Data Protection Act. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and become aware that a child under 13 has used the App, contact privacy@manugames.com. We will delete personal information consistent with COPPA, document the deletion, and confirm in writing.
The App applies child-protective defaults to all users (no profiling, no targeted advertising, data minimization, sensible privacy defaults) regardless of age.
After
Tideward is rated 13+ in Apple's age-rating system but is not directed to children within the meaning of the U.S. Children's Online Privacy Protection Act (COPPA, 16 CFR Part 312) or the New York Child Data Protection Act. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and become aware that a child under 13 has used the App, contact privacy@manugames.com. We will delete personal information consistent with COPPA, document the deletion, and confirm in writing.
The App applies child-protective defaults to all users (no profiling, no targeted advertising, data minimization, sensible privacy defaults) regardless of age.
International transfersChanged
Before
One flow leaves your home jurisdiction in any meaningful sense:
- Apple infrastructure (App). Apple operates iCloud and Game Center infrastructure in the United States and other jurisdictions. Apple's transfer protections (including its Standard Contractual Clauses and certifications) apply to those flows. We do not separately re-transfer data; we rely on Apple's processor terms.
Apple's privacy policy is at apple.com/legal/privacy.
After
Two flows leave your home jurisdiction in any meaningful sense:
- Apple infrastructure (App). Apple operates iCloud and Game Center infrastructure in the United States and other jurisdictions. Apple's transfer protections (including its Standard Contractual Clauses and certifications) apply to those flows. We do not separately re-transfer data; we rely on Apple's processor terms.
- The in-App report form, if you use it. A report goes over the internet to Cloudflare, Inc. (our intake service, on Cloudflare's global network; Cloudflare is a U.S. company) and is posted to Discord Inc. in the United States. The United States has no single national privacy law like those in many other countries; each company describes its own safeguards in its privacy policy. You can avoid this flow entirely by not using the form, and the game works the same either way.
Apple's privacy policy is at apple.com/legal/privacy.
Outside the United StatesNew section
Before
(did not exist)
After
The App is offered in the countries and regions on its App Store product page. This section adds what the laws there ask us to tell you. It concerns the one thing the App sends to us, the optional report form, because everything else the App does stays on your devices, in your own iCloud, or with Apple.
Where the report form works. Anguilla, Antigua and Barbuda, Argentina, the Bahamas, Belize, Bermuda, Bolivia, Canada, Colombia, Costa Rica, Dominica, the Dominican Republic, El Salvador, Grenada, Guatemala, Guyana, Honduras, Mexico, Montserrat, Nicaragua, Panama, Paraguay, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Suriname, Trinidad and Tobago, the Turks and Caicos Islands, the United States and Venezuela; Australia, Hong Kong, Japan, Korea, Kyrgyzstan, Macao, Mongolia, Myanmar, New Zealand, Singapore, Sri Lanka, Taiwan and Thailand; Albania, Armenia, Bosnia and Herzegovina, Kosovo, North Macedonia, Serbia, Switzerland and Ukraine; Botswana, Guinea-Bissau, Israel, Kuwait, Nigeria, Saudi Arabia and the Seychelles. In every other country, including some where the App is sold, the form does not work and the App sends nothing to us.
Who is responsible. Manu Games LLC, at the address under Contact, is responsible for what the form sends. The person in charge of privacy at Manu Games (its privacy officer, or data protection officer where a law uses that name) is the company's Managing Member, reachable at privacy@manugames.com or by post at that address.
What we receive, why, and on what basis. Exactly what the form section above lists: what you typed, the device and app fields, the random install ID and, for a bug report at the Everything level, the diagnostic log. We use it only to understand and fix the problem you reported or to consider the idea you sent, and the install ID only to stop one device flooding the channel. We process it because you asked us to act on your report, and for our legitimate interest in keeping the channel usable. It is not used for advertising, profiling, or any automated decision about you, and it is not sold.
Who else handles it. Cloudflare, Inc. runs the intake service for us. Discord Inc. hosts the public thread, which anyone on our Discord can read. Both are in the United States (see International transfers).
How long. Until the Discord thread is deleted. Ask us at privacy@manugames.com and we will delete it. The intake service keeps nothing but the one technical log line, held by Cloudflare for up to 7 days.
Your rights and our reply time. You may ask to see, correct or delete what we hold about you, to withdraw from anything based on your choice, and to object. We reply within 30 days, or sooner where your law sets a shorter time (for example, 20 business days in Mexico). If you are not satisfied, you may complain to the data protection authority where you live, such as the Office of the Privacy Commissioner of Canada, Québec's Commission d'accès à l'information, the Office of the Australian Information Commissioner, New Zealand's Privacy Commissioner, Japan's Personal Information Protection Commission, Korea's Personal Information Protection Commission, Singapore's Personal Data Protection Commission, Hong Kong's Privacy Commissioner for Personal Data, Thailand's Personal Data Protection Committee, Saudi Arabia's Data and AI Authority (SDAIA), the Nigeria Data Protection Commission, or Switzerland's Federal Data Protection and Information Commissioner.
Young players. If you are under 18, ask a parent or guardian before you send a report, because it is posted in public.
EU, EEA and UK visitorsChanged
Before
The Website and the Tideward Updates list are globally accessible today, so if you are reading from the EU, the EEA, or the UK, this section applies to you now. The App is not yet offered in the EU, the EEA, or the UK; when App availability opens in your region, everything below applies to the App's data flows too, and the stamps above will move.
Who is responsible. Manu Games LLC is the controller for the processing described in this policy. We have no establishment in the EU or UK. We have not appointed an EU or UK representative under Article 27, because our processing is occasional, involves no special categories of data, and is unlikely to result in a risk to your rights and freedoms (Article 27(2)(a)); we keep a dated record of that analysis and will appoint a representative if the analysis changes.
Lawful bases (Article 6). We keep this exact, because there are only three:
- Tideward Updates emails: your consent (Art. 6(1)(a)), given when you submit the signup form. Withdraw it at any time by unsubscribing; withdrawal doesn't affect processing that happened before it.
- The App's data flows (save sync through your own iCloud, Game Center you opt into, your purchase entitlement): performance of a contract (Art. 6(1)(b)): they are how the game you asked for is delivered.
- Answering your emails and operating the Website (including transient edge processing of IP addresses for routing and abuse filtering): our legitimate interests (Art. 6(1)(f)) in responding to people who contact us and keeping a website online. Nothing in this category involves profiling.
Your rights (Articles 15–21). Access, rectification, erasure, restriction, portability, and objection, plus withdrawal of consent where consent is the basis. The rights listed in Your rights above are these rights; the mechanics are identical. Write to privacy@manugames.com and we will respond within one month.
Complaints. You may lodge a complaint with your local supervisory authority, the EDPB members list has every EU authority, and UK residents can complain to the ICO. We'd appreciate the chance to resolve it first, but that is your right, not a precondition.
International transfers (Chapter V). App-related data stays inside Apple's infrastructure under Apple's own transfer safeguards, including its standard contractual clauses; we initiate no separate transfer of it. Tideward Updates addresses are stored on Cloudflare infrastructure under Cloudflare's data-processing terms. The Website's hosting (Cloudflare Pages) and proxy (Cloudflare) process requests under Cloudflare's transfer mechanisms.
Children (Article 8 / UK Children's Code). We do not use consent as the lawful basis for any App data flow, so the varying digital ages of consent across Member States (13–16) do not gate the App. The Tideward Updates list is not directed at children; if you are under 16, please don't subscribe without a parent's agreement. For UK users: we have assessed Tideward against the ICO's Age Appropriate Design Code and keep a data protection impact assessment on file, the substance is simple, because the App has no profiling, no advertising, no geolocation, no nudging, and privacy-protective defaults for every user regardless of age. A plain-language version of this policy is at tideward.app/privacy/simple.
Automated decision-making (Article 22). None. No decision with legal or similarly significant effect is made about you, automated or otherwise.
After
The Website and the Tideward Updates list are globally accessible today, so if you are reading from the EU, the EEA, or the UK, this section applies to you now. From December 7, 2026, the App is offered in the UK, and it may also be offered in EU and EEA countries; the countries and regions listed on its App Store product page are the authoritative list. In all of them, the in-App report form does not work and the App sends nothing to us, whether you play the App Store version or the public beta through Apple's TestFlight. From December 7, 2026, everything below applies to the App's data flows wherever the App is offered in these regions.
Who is responsible. Manu Games LLC is the controller for the processing described in this policy. We have no establishment in the EU or UK. We have not appointed an EU or UK representative under Article 27, because our processing is occasional, involves no special categories of data, and is unlikely to result in a risk to your rights and freedoms (Article 27(2)(a)); we keep a dated record of that analysis and will appoint a representative if the analysis changes.
Lawful bases (Article 6). We keep this exact, because there are only three:
- Tideward Updates emails: your consent (Art. 6(1)(a)), given when you submit the signup form. Withdraw it at any time by unsubscribing; withdrawal doesn't affect processing that happened before it.
- The App's data flows (save sync through your own iCloud, Game Center you opt into, your purchase entitlement): performance of a contract (Art. 6(1)(b)): they are how the game you asked for is delivered.
- Answering your emails and operating the Website (including transient edge processing of IP addresses for routing and abuse filtering): our legitimate interests (Art. 6(1)(f)) in responding to people who contact us and keeping a website online. Nothing in this category involves profiling.
Your rights (Articles 15–21). Access, rectification, erasure, restriction, portability, and objection, plus withdrawal of consent where consent is the basis. The rights listed in Your rights above are these rights; the mechanics are identical. Write to privacy@manugames.com and we will respond within one month.
Complaints. You may lodge a complaint with your local supervisory authority, the EDPB members list has every EU authority, and UK residents can complain to the ICO. We'd appreciate the chance to resolve it first, but that is your right, not a precondition.
International transfers (Chapter V). App-related data stays inside Apple's infrastructure under Apple's own transfer safeguards, including its standard contractual clauses; we initiate no separate transfer of it. Tideward Updates addresses are stored on Cloudflare infrastructure under Cloudflare's data-processing terms. The Website's hosting (Cloudflare Pages) and proxy (Cloudflare) process requests under Cloudflare's transfer mechanisms.
Children (Article 8 / UK Children's Code). We do not use consent as the lawful basis for any App data flow, so the varying digital ages of consent across Member States (13–16) do not gate the App. The Tideward Updates list is not directed at children; if you are under 16, please don't subscribe without a parent's agreement. For UK users: we have assessed Tideward against the ICO's Age Appropriate Design Code and keep a data protection impact assessment on file, the substance is simple, because the App has no profiling, no advertising, no geolocation, no nudging, and privacy-protective defaults for every user regardless of age. A plain-language version of this policy is at tideward.app/privacy/simple.
Automated decision-making (Article 22). None. No decision with legal or similarly significant effect is made about you, automated or otherwise.
Updates to this policyChanged
Before
We may update this policy when our data practices change, when statute requires, when we expand to new regions, or when we improve the wording. When we make a material change, we will update the Last Updated date at the top of this page. The EU, EEA and UK disclosures and the Indonesia disclosures above are already in place for the Website; before App availability opens in a new region, we confirm the jurisdiction-specific sections cover it, and that expansion is itself a material change.
After
We may update this policy when our data practices change, when the law requires, when we expand to new regions, or when we make the wording clearer. When a change is material, we will post the updated policy on tideward.app before it takes effect, keep earlier versions available at tideward.app/legal/archive/, and tell you inside the App the first time you open a version of the App that carries the change, with a short description and the date it takes effect. A feature that collects something new says so where you turn it on, before it collects anything. If a change would let us use information we already hold in a materially different way, we will ask for your permission first and will not apply the change to you without it. The EU, EEA and UK disclosures and the Indonesia disclosures above are already in place for the Website; before App availability opens in a new region, we confirm the jurisdiction-specific sections cover it, and that expansion is itself a material change.
Terms of Use (Android)
New version · Full previous version
- This version takes effect on December 7, 2026. Until then the previous version applies.
- Consumer-law wording for Québec, Australia and New Zealand. Consumers in Québec are outside the arbitration agreement and the class-action waiver.
- The same new "Changes to these Terms" as on Apple: 30 days' notice with the old clause shown, a notice inside the App, an archive, your right to refuse where your law gives it, and no change takes away a purchase.
Sections affected
- Disclaimers and warrantyChanged
- Limitation of liabilityChanged
- Governing law and venueChanged
- Dispute resolutionChanged
- Changes to these TermsChanged
Disclaimers and warrantyChanged
Before
To the maximum extent permitted by applicable law, the App is provided "AS IS" and "AS AVAILABLE," without warranties of any kind, either express or implied, including merchantability, fitness for a particular purpose, non-infringement, or freedom from defects. Some U.S. states do not allow the exclusion of certain warranties; in those states, the exclusions in this section apply only to the extent permitted.
After
If you live in Québec, this section does not apply to you.
To the maximum extent permitted by applicable law, the App is provided "AS IS" and "AS AVAILABLE," without warranties of any kind, either express or implied, including merchantability, fitness for a particular purpose, non-infringement, or freedom from defects. Some U.S. states, and many countries, do not allow the exclusion of certain warranties or guarantees; where you live under such a law, the exclusions in this section apply only to the extent that law permits.
Limitation of liabilityChanged
Before
To the maximum extent permitted by applicable law, Manu Games's total cumulative liability arising out of or relating to the App or these Terms is limited to the amount you actually paid for the App in the twelve months preceding the event giving rise to the claim. Manu Games will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption.
This limitation does not apply to liability that cannot be limited by law, for example, liability for gross negligence or wilful misconduct, or any non-waivable consumer-protection remedy under U.S. state or federal law.
After
If you live in Québec, this section does not apply to you.
To the maximum extent permitted by applicable law, Manu Games's total cumulative liability arising out of or relating to the App or these Terms is limited to the amount you actually paid for the App in the twelve months preceding the event giving rise to the claim. Manu Games will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption.
This limitation does not apply to liability that cannot be limited by law, for example, liability for gross negligence or wilful misconduct, or any non-waivable consumer-protection remedy under U.S. state or federal law or the consumer law where you live.
Governing law and venueChanged
Before
These Terms are governed by the substantive laws of the State of North Carolina, United States, without regard to its conflict-of-laws principles. Subject to the dispute-resolution section below and the carve-out that follows, exclusive jurisdiction and venue lies with the state and federal courts of North Carolina.
U.S. state consumer-protection venue carve-out. Some U.S. states' consumer-protection statutes give residents the right to bring claims in their home-state courts under their home-state law, and that right cannot be waived by contract. Nothing in this section overrides those rights; a U.S. resident may bring a consumer-protection claim in their home-state court to the extent state law requires it.
Mandatory local consumer law generally. If you use the App as a consumer somewhere whose law gives you rights that cannot be limited by agreement (including any statutory guarantee, conformity right, cooling-off right, or right to bring proceedings where you live) this section does not take those rights away from you and does not deprive you of the protection of the mandatory rules of your country of residence. Where those rules conflict with anything in these Terms, they win.
After
These Terms are governed by the substantive laws of the State of North Carolina, United States, without regard to its conflict-of-laws principles. Subject to the dispute-resolution section below and the carve-outs that follow, exclusive jurisdiction and venue lies with the state and federal courts of North Carolina.
U.S. state consumer-protection venue carve-out. Some U.S. states' consumer-protection statutes give residents the right to bring claims in their home-state courts under their home-state law, and that right cannot be waived by contract. Nothing in this section overrides those rights; a U.S. resident may bring a consumer-protection claim in their home-state court to the extent state law requires it.
If you live in Québec, the choice of North Carolina courts in this section does not apply to you; you may bring proceedings in the courts of Québec.
Australia and New Zealand. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service. If you are in New Zealand, nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986. To claim under these guarantees you may write to us directly at legal@manugames.com, whatever the store's own refund decision.
Mandatory local consumer law generally. If you use the App as a consumer somewhere whose law gives you rights that cannot be limited by agreement (including any statutory guarantee, conformity right, cooling-off right, or right to bring proceedings where you live) this section does not take those rights away from you and does not deprive you of the protection of the mandatory rules of your country of residence. Where those rules conflict with anything in these Terms, they win.
Dispute resolutionChanged
Before
Before filing any legal action, please write to legal@manugames.com with a description of the dispute and the resolution you are seeking. We will try to resolve disputes informally within 30 days; many issues turn out to be ordinary support questions and are easy to fix.
Any unresolved dispute will be resolved by binding individual arbitration under the Federal Arbitration Act, except that either party may bring an individual claim in small-claims court for any matter within that court's jurisdiction. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Class-action and class-arbitration claims are waived to the maximum extent permitted by law.
Opt-out of arbitration. You may opt out of this arbitration agreement by sending written notice to legal@manugames.com within 30 days of first accepting these Terms. If you opt out, disputes resolve in court under the Governing law and venue section above.
Where arbitration does not apply. This arbitration agreement and the class-action waiver apply only to the extent the law allows. If you are a consumer in a jurisdiction whose law makes pre-dispute arbitration agreements or class-action waivers unenforceable against consumers, this section simply does not apply to you, and your dispute proceeds in the courts available to you under that law. The informal-resolution step above still applies, and we would genuinely rather use it.
After
Before filing any legal action, please write to legal@manugames.com with a description of the dispute and the resolution you are seeking. We will try to resolve disputes informally within 30 days; many issues turn out to be ordinary support questions and are easy to fix.
If you live in Québec, the arbitration agreement and the class-action waiver in this section do not apply to you.
Any unresolved dispute will be resolved by binding individual arbitration under the Federal Arbitration Act, except that either party may bring an individual claim in small-claims court for any matter within that court's jurisdiction. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Class-action and class-arbitration claims are waived to the maximum extent permitted by law.
Opt-out of arbitration. You may opt out of this arbitration agreement by sending written notice to legal@manugames.com within 30 days of first accepting these Terms. If you opt out, disputes resolve in court under the Governing law and venue section above.
Where arbitration does not apply. This arbitration agreement and the class-action waiver apply only to the extent the law allows. If you are a consumer in a jurisdiction whose law makes pre-dispute arbitration agreements or class-action waivers unenforceable against consumers, this section simply does not apply to you, and your dispute proceeds in the courts available to you under that law. The informal-resolution step above still applies, and we would genuinely rather use it.
Changes to these TermsChanged
Before
We may update these Terms when statute changes, when we expand to new regions, when our practices materially change, or when we improve the wording. When we make a material change, we will update the Last Updated date at the top of this page. Continued use of the App after the effective date constitutes acceptance.
After
If you live in Québec, the Québec paragraph at the end of this section also applies to you, and where it gives you more, it prevails.
We may change these Terms to follow a change in the law or a regulator's guidance, to cover a new region, platform or feature, to reflect a change in how the App works or in what a future purchase includes, to deal with security, fraud or misuse, or to make the wording clearer. The parts we may change are: the acceptable-use and fair-play rules, the description of the App and its features, the purchases section for purchases made after the change, the dispute-resolution, governing-law and venue sections (going forward only), the region-specific sections, and our contact details.
When a change is material, we will post the new Terms on tideward.app together with the clause as it read before, at least 30 days before the change takes effect, and we will tell you inside the App the first time you open a version of the App that carries the change, with a short description and the date it takes effect. We will also announce it on tideward.app. Earlier versions of these Terms stay available at tideward.app/legal/archive/.
Continuing to use the App after the effective date means you accept the change. If you do not accept it, you may stop using the App. Where your local law gives you the right to refuse a change and end the agreement without cost (for example, consumers in Québec when a change increases your obligations or reduces ours), you may do so by writing to legal@manugames.com no later than 30 days after the change takes effect.
Changes apply going forward only. A change never takes away anything you have already bought. A change to the dispute-resolution section does not apply to a dispute that arose before the change took effect, and you may opt out of the changed dispute-resolution section by writing to legal@manugames.com within 30 days of its effective date. If the law requires a change sooner, it takes effect when the law requires, and we will tell you as soon as we can.
Québec. If you live in Québec, we can change these Terms only as Québec's Consumer Protection Act allows: at least 30 days before a change takes effect, we send you a written notice, in French, that sets out the new clause, the clause it replaces, the date the change takes effect, and your right to refuse it. If the change increases your obligations or reduces ours, you may refuse it and cancel these Terms, without cost, by telling us within 30 days after it takes effect.
Privacy Policy (Android)
New version · Full previous version
- We now describe the diagnostics Google's Play Billing library sends to Google, which we do not receive.
- The in-App report form works only in the countries listed under Places outside the United States; elsewhere the App sends nothing to us.
- A new part of Places outside the United States: who is responsible, what we receive and why, how long we keep it, your rights and our reply time.
- The intake service's one technical log line per report (kept by Cloudflare for up to 7 days), and the new Discord channel names.
- A new "Updates to this policy", the same as on Apple.
Sections affected
- Scope of this policyChanged
- What we collect, and don'tChanged
- Data flows in the AppChanged
- Bug reports and feature requests from inside the AppChanged
- International transfersChanged
- Places outside the United StatesChanged
- Updates to this policyChanged
Scope of this policyChanged
Before
- The App is offered only through Google Play, in the countries and regions listed on its Google Play listing, which is the authoritative list. As of the Last Updated date above that list spans parts of the Americas and Asia-Pacific, Australia and New Zealand, and Israel, and does not include the EU, the EEA, the UK, or Indonesia. Before we open the App in a place that needs its own disclosures, this policy is updated first.
- Tideward on Apple devices is a separate product with its own policy at tideward.app/privacy. The two versions share nothing: a purchase on one does not unlock the other, and no save moves between them.
- The tideward.app website is covered by tideward.app/privacy.
After
- The App is offered only through Google Play, in the countries and regions listed on its Google Play listing, which is the authoritative list. As of the Last Updated date above that list spans parts of the Americas and Asia-Pacific, Australia and New Zealand, Israel, Saudi Arabia, Nigeria and Ukraine, and does not include the EU, the EEA, the UK, or Indonesia. Before we open the App in a place that needs its own disclosures, this policy is updated first.
- Tideward on Apple devices is a separate product with its own policy at tideward.app/privacy. The two versions share nothing: a purchase on one does not unlock the other, and no save moves between them.
- The tideward.app website is covered by tideward.app/privacy.
What we collect, and don'tChanged
Before
The App does not embed any third-party SDK. No analytics, no advertising, no attribution, no crash reporting, no fingerprinting library, no anything that could phone home about you. The App opens no network connection of its own except the report form described below; on its own it talks only to Google Play, through the Google Play app on your device, to read and confirm your purchase and to show Google Play's rating card.
Things that happen only when you start them:
- If you choose to subscribe to our newsletter from inside the App, the App hands the signup off to your web browser. See Newsletter signup below.
- If you choose to send us a bug report or a feature request, what you typed is posted to our community Discord, publicly. See Bug reports and feature requests below.
None of these happens unless you choose it.
After
The App embeds no advertising, analytics, attribution, crash-reporting or fingerprinting SDK, nothing that could phone home about you for us. The one outside library that talks to a server is Google's own Play Billing library, which handles purchases and sends Google its own diagnostics (see below). Apart from that and Android backup, the App opens no network connection of its own except the report form described below; on its own it talks only to Google Play, through the Google Play app on your device, to read and confirm your purchase and to show Google Play's rating card.
Things that happen only when you start them:
- If you choose to subscribe to our newsletter from inside the App, the App hands the signup off to your web browser. See Newsletter signup below.
- If you choose to send us a bug report or a feature request, what you typed is posted to our community Discord, publicly. See Bug reports and feature requests below.
None of these happens unless you choose it.
Data flows in the AppChanged
Before
Two flows touch personal data inside the App on their own. There are no others.
- Save state, on your device, with Android backup. Your character, inventory, skill XP, settings, and other in-game state are stored in the App's private storage on your device, which other apps cannot read. If backup is turned on in your device's settings, Android's own backup service copies your saves, your settings (including a record of whether you own the unlock), and the newsletter state described below to your Google account, at most about once a day, and offers them back when you reinstall Tideward or set up a new device, including when you move to a new device with Android's transfer tool. Google provides that service to you under your Google account's terms. We have no access to that copy and cannot read it. The backup deliberately leaves out the App's diagnostic log, its engagement metrics, its random install ID, and its offline-time records, which stay on the device that made them. It is a recovery copy, not sync: it does not keep two devices in step.
- Google Play Billing, in-app purchase. When you buy the Full Version Unlock, Google Play takes the payment, and we never see your payment details. The App asks Google Play which of its products your Google account owns, checks Google's signature on that answer on your device, and confirms each purchase back to Google Play. Like every developer on Google Play, we can see a record of each order in the Google Play Console: an order number, the product, the price and tax, the date, the model of the device used, and the buyer's city, state, postcode, and country. We use those records only for accounting, tax, and refund requests, and they never include your payment details.
Two things Google does on its own, which Tideward neither adds to nor controls:
- Crash reports through Android vitals. If you have allowed your Android device to share usage and diagnostics data with Google, Google collects crash and "app not responding" reports from it and shows them to developers in the Google Play Console. That setting belongs to Android and Google, not to Tideward.
- The rating card. Now and then the App may show Google Play's own rating card. What you write there goes to Google Play under Google's terms and appears publicly on the Google Play listing. The App is never told whether you rated it or what you wrote.
After
Two flows touch personal data inside the App on their own. There are no others.
- Save state, on your device, with Android backup. Your character, inventory, skill XP, settings, and other in-game state are stored in the App's private storage on your device, which other apps cannot read. If backup is turned on in your device's settings, Android's own backup service copies your saves, your settings (including a record of whether you own the unlock), and the newsletter state described below to your Google account, at most about once a day, and offers them back when you reinstall Tideward or set up a new device, including when you move to a new device with Android's transfer tool. Google provides that service to you under your Google account's terms. We have no access to that copy and cannot read it. The backup deliberately leaves out the App's diagnostic log, its engagement metrics, its random install ID, and its offline-time records, which stay on the device that made them. It is a recovery copy, not sync: it does not keep two devices in step.
- Google Play Billing, in-app purchase. When you buy the Full Version Unlock, Google Play takes the payment, and we never see your payment details. The App asks Google Play which of its products your Google account owns, checks Google's signature on that answer on your device, and confirms each purchase back to Google Play. Like every developer on Google Play, we can see a record of each order in the Google Play Console: an order number, the product, the price and tax, the date, the model of the device used, and the buyer's city, state, postcode, and country. We use those records only for accounting, tax, and refund requests, and they never include your payment details.
Three things Google does on its own, which Tideward does not control:
- Crash reports through Android vitals. If you have allowed your Android device to share usage and diagnostics data with Google, Google collects crash and "app not responding" reports from it and shows them to developers in the Google Play Console. That setting belongs to Android and Google, not to Tideward.
- The Play Billing library's own diagnostics. Google's Play Billing library, which the App must include for purchases to work, sends Google its own diagnostic records about how the library is working, under Google's privacy policy. We do not receive them.
- The rating card. Now and then the App may show Google Play's own rating card. What you write there goes to Google Play under Google's terms and appears publicly on the Google Play listing. The App is never told whether you rated it or what you wrote.
Bug reports and feature requests from inside the AppChanged
Before
The App has a form under Settings → Support for reporting a bug or requesting a feature. It is optional, it never runs on its own, and it sends nothing until you fill it in and press the button. What you send is published publicly.
- Your report is sent over HTTPS to a small intake service we run on Cloudflare Workers. It keeps no copy of your report: it validates it, passes it straight to Discord, and forgets it.
- The intake service opens a thread in our public Discord, in
#bug-reportsor#suggestions. Anyone who can see that Discord server can read your report. - You choose how much rides along, on the form, before you send. The Include control offers three levels, and it starts at Everything:
- Everything. Your device and app version, plus the diagnostic log described below.
- Device only. Your device and app version, and nothing else. No log.
- Nothing. Your message alone: no device, no app version, no log, not even the random install ID.
- A bug report carries what you typed, plus the app version, the Android version, the device maker and model (for example
Google Pixel 9, and whether the device is a Chromebook), and the platform. The random install ID described below is sent alongside them. - The diagnostic log has exactly three parts. A short header (the install ID, a per-launch session ID, your app version, Android version, device model, the time the file was written, and how long the App's data store took to open, or a line saying that it failed to open); the App's own event log, up to 8,000 entries, including the random number that seeded the fight in progress, so we can replay a fight you reported; and up to 10 KB of the App's own system log from the last 15 minutes, each line tagged with its log tag. You can also export the diagnostic log yourself from the Diagnostics screen in Settings; that copy adds the time of your last save, a count of failed autosaves, and your keeper's game mode, and it goes only where you send it. Your character's name is deliberately not included.
- What the log does not contain. No display or accessibility settings, no language, no battery state, no device temperature, no free-storage figure, and no measure of how long the App had been open.
- A feature request carries only what you typed and the same app and device fields. No log is attached.
- No name, no email address, no Google account, and no account information is included, ever. The only identifier attached is a random install ID the App generates for itself: the post shows its first eight characters, and the attached log carries it in full. It is left out of Android backup, so a reinstalled or new device makes a new one. We use it only for rate-limiting.
If you would rather not post in public, email us at support@manugames.com; the App's Contact Support row does exactly that. To have a report taken down, write to privacy@manugames.com and we will delete the thread. Once your report is on Discord, Discord's own privacy policy governs that copy of it.
After
The App has a form under Settings → Support for reporting a bug or requesting a feature. It is optional, it never runs on its own, and it sends nothing until you fill it in and press the button. What you send is published publicly.
The form works only in some countries: the ones listed under Places outside the United States below, where we have checked what local law asks of a form like this. Anywhere else our intake service refuses a report before reading it and posts nothing, and the App points you to our Discord or to email instead. The check uses the country Cloudflare sees your connection coming from.
- Your report is sent over HTTPS to a small intake service we run on Cloudflare Workers. It keeps no copy of your report: it validates it, passes it straight to Discord, and forgets it. For each request it writes one technical log line (accepted or refused and why, your platform, the first eight characters of the install ID, and the country code), never what you wrote; Cloudflare keeps those lines for up to 7 days.
- The intake service opens a thread in our public Discord, in
#android-bug-reports, or in#suggestionstagged Android. Anyone who can see that Discord server can read your report. - You choose how much rides along, on the form, before you send. The Include control offers three levels, and it starts at Everything:
- Everything. Your device and app version, plus the diagnostic log described below.
- Device only. Your device and app version, and nothing else. No log.
- Nothing. Your message alone: no device, no app version, no log, not even the random install ID.
- A bug report carries what you typed, plus the app version, the Android version, the device maker and model (for example
Google Pixel 9, and whether the device is a Chromebook), and the platform. The random install ID described below is sent alongside them. - The diagnostic log has exactly three parts. A short header (the install ID, a per-launch session ID, your app version, Android version, device model, the time the file was written, and how long the App's data store took to open, or a line saying that it failed to open); the App's own event log, up to 8,000 entries, including the random number that seeded the fight in progress, so we can replay a fight you reported; and up to 10 KB of the App's own system log from the last 15 minutes, each line tagged with its log tag. You can also export the diagnostic log yourself from the Diagnostics screen in Settings; that copy adds the time of your last save, a count of failed autosaves, and your keeper's game mode, and it goes only where you send it. Your character's name is deliberately not included.
- What the log does not contain. No display or accessibility settings, no language, no battery state, no device temperature, no free-storage figure, and no measure of how long the App had been open.
- A feature request carries only what you typed and the same app and device fields. No log is attached.
- No name, no email address, no Google account, and no account information is included, ever. The only identifier attached is a random install ID the App generates for itself: the post shows its first eight characters, and the attached log carries it in full. It is left out of Android backup, so a reinstalled or new device makes a new one. We use it only for rate-limiting.
If you would rather not post in public, email us at support@manugames.com; the App's Contact Support row does exactly that. To have a report taken down, write to privacy@manugames.com and we will delete the thread. Once your report is on Discord, Discord's own privacy policy governs that copy of it.
International transfersChanged
Before
- Google infrastructure. Google operates Google Play and Android backup in the United States and other jurisdictions, under Google's own transfer protections. We do not separately re-transfer that data.
- The report form. A bug report or feature request you choose to send passes through our intake service on Cloudflare and is posted to Discord, both of which operate in the United States and other jurisdictions.
Google's privacy policy is at policies.google.com/privacy. Cloudflare's is at cloudflare.com/privacypolicy.
After
- Google infrastructure. Google operates Google Play and Android backup in the United States and other jurisdictions, under Google's own transfer protections. We do not separately re-transfer that data.
- The report form. A bug report or feature request you choose to send passes through our intake service on Cloudflare and is posted to Discord, both of which operate in the United States and other jurisdictions. Cloudflare, Inc. and Discord Inc. are U.S. companies, and the United States has no single national privacy law like those in many other countries; each company describes its own safeguards in its privacy policy.
Google's privacy policy is at policies.google.com/privacy. Cloudflare's is at cloudflare.com/privacypolicy.
Places outside the United StatesChanged
Before
The App is offered only in the countries on its Google Play listing, which today do not include the EU, the EEA, the UK, or Indonesia. Before it is offered in any of them, this policy adds the sections those places need.
After
The App is offered only in the countries on its Google Play listing, which today do not include the EU, the EEA, the UK, or Indonesia. Before it is offered in any other place, this policy adds the sections that place needs. This section adds what the laws in the places where the App is offered ask us to tell you about the one thing the App sends to us, the optional report form. Once the App can be bought, it also covers the order records Google Play shows us, described under Data flows in the App.
Where the report form works. Wherever the App is offered in this list: Anguilla, Antigua and Barbuda, Argentina, the Bahamas, Belize, Bermuda, Bolivia, Canada, Colombia, Costa Rica, Dominica, the Dominican Republic, El Salvador, Grenada, Guatemala, Guyana, Honduras, Mexico, Montserrat, Nicaragua, Panama, Paraguay, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Suriname, Trinidad and Tobago, the Turks and Caicos Islands, the United States and Venezuela; Australia, Hong Kong, Japan, Korea, Kyrgyzstan, Macao, Mongolia, Myanmar, New Zealand, Singapore, Sri Lanka, Taiwan and Thailand; Albania, Armenia, Bosnia and Herzegovina, Kosovo, North Macedonia, Serbia, Switzerland and Ukraine; Botswana, Guinea-Bissau, Israel, Kuwait, Nigeria, Saudi Arabia and the Seychelles. In every other country, including some where the App is offered, the form does not work and the App sends nothing to us.
Who is responsible. Manu Games LLC, at the address under Contact, is responsible for what the form sends. The person in charge of privacy at Manu Games (its privacy officer, or data protection officer where a law uses that name) is the company's Managing Member, reachable at privacy@manugames.com or by post at that address.
What we receive, why, and on what basis. Exactly what the form section above lists: what you typed, the device and app fields, the random install ID and, for a bug report at the Everything level, the diagnostic log. We use it only to understand and fix the problem you reported or to consider the idea you sent, and the install ID only to stop one device flooding the channel. We process it because you asked us to act on your report, and for our legitimate interest in keeping the channel usable. It is not used for advertising, profiling, or any automated decision about you, and it is not sold.
Who else handles it. Cloudflare, Inc. runs the intake service for us. Discord Inc. hosts the public thread, which anyone on our Discord can read. Both are in the United States (see International transfers).
How long. Until the Discord thread is deleted. Ask us at privacy@manugames.com and we will delete it. The intake service keeps nothing but the one technical log line, held by Cloudflare for up to 7 days.
Your rights and our reply time. You may ask to see, correct or delete what we hold about you, to withdraw from anything based on your choice, and to object. We reply within 30 days, or sooner where your law sets a shorter time (for example, 20 business days in Mexico). If you are not satisfied, you may complain to the data protection authority where you live, such as the Office of the Privacy Commissioner of Canada, Québec's Commission d'accès à l'information, the Office of the Australian Information Commissioner, New Zealand's Privacy Commissioner, Japan's Personal Information Protection Commission, Korea's Personal Information Protection Commission, Singapore's Personal Data Protection Commission, Hong Kong's Privacy Commissioner for Personal Data, Thailand's Personal Data Protection Committee, Saudi Arabia's Data and AI Authority (SDAIA), the Nigeria Data Protection Commission, or Switzerland's Federal Data Protection and Information Commissioner.
Young players. If you are under 18, ask a parent or guardian before you send a report, because it is posted in public.
Updates to this policyChanged
Before
We may update this policy when our data practices change, when statute requires, when we open the App in a new place, or when we improve the wording. When we make a material change, we will update the Last Updated date at the top of this page.
After
We may update this policy when our data practices change, when the law requires, when we expand to new regions, or when we make the wording clearer. When a change is material, we will post the updated policy on tideward.app before it takes effect, keep earlier versions available at tideward.app/legal/archive/, and tell you inside the App the first time you open a version of the App that carries the change, with a short description and the date it takes effect. A feature that collects something new says so where you turn it on, before it collects anything. If a change would let us use information we already hold in a materially different way, we will ask for your permission first and will not apply the change to you without it. Before we open the App in a new place, we confirm the place-specific sections of this policy cover it.